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West Town Monona Tire
453 South Gammon Road
Madison, WI 53719
43.057182 -89.502286
4.75/5.00 average rating
8 reviews
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  Mary Ruth 06/21/2018
Always helpful, polite and full of knowledge and will remedy a problem if it occurs.
  Ron 05/25/2018
  Rick 05/24/2018
  Tanya 03/01/2018
I had a flat tire. Brought it in on a Sunday. Couldn?t believe they were open to take care of my tire problem. That was such a convenience for me!! The guys were so nice and went above and beyond to make sure I was taken care of!! Definitely recommend this place!! They are awesome!!!
  Alan 02/17/2018
I always appreciate the honest and professional communication I receive from this business. The prices are fair, the work is exceptional and backed with a great warranty. Thanks to all the employees for their great work, it is truly appreciated! I highly recommend West Town Monona Tire.
  Bruce 01/26/2017
Very thorough; took the time to explain the repair and the vehicle maintenance inspection report.
  Glenn 09/20/2012
Always friendly and courteous and professional Will bend over backward to make sure everything is right---and it always is. Gary, Stephen, Ted, Brandon--great team of guys who do the best work in Madison.
  Aj 06/30/2018
I recently bought a used car and it was making a high pitched warbling sound at low speeds when NOT braking. The dealer promised to fix it before sale and did. But the noise came back after a week. Two more times the dealer tried with attempts (they said) included, re-lubricating the calipers, new rotors, turning, and removing rust from the rotors. Each time, after about a week, the noise would come back at low speeds when not braking. I decided to take the car to West Town Monona Tire which found the issue was a rust spot BEHIND one rotor on a wheel hub. Was told that knocking off the rust spot from the hub and re-turning the rotor it would fix it. It's been a few weeks and the noise is still completely gone. Excellent work! I'm leaving only a 3 star review because when I first went in, I got an estimate of just under $70. The bill i was presented with at checkout was $265 and the huge increase was a complete surprise to me. They said fixing the rust behind the rotors would fix the issue and that the pads were still good and that I MIGHT want to think about also going to new pads. I said that MIGHT be a good idea and then walked back to wait in the waiting room. When I asked why the bill was so much higher than the estimate I was told that they went ahead and installed "ceramic brake pads that are the best in the industry." Nobody came to tell me the price would be 4 times the original estimate or confirm that I wanted ceramic pads. So great job on a repair that the dealer wasn't able to do. Terrible job on surprising the customer at checkout. I'll leave more comments in the section that's private.
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453 South Gammon Road
Madison, WI 53719
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